VialOps · Ops

Lab courier service that clinics can follow

How independent lab courier services run routine and STAT clinic-to-lab routes — handoffs, windows, and per-stop invoicing. Free tools included.

A lab courier service is only as good as the handoff. Independent operators win on windows kept, bag IDs that match, and invoices that line up with the day’s stops.

Routine vs STAT

Routine runs live on schedule discipline. STAT runs live on clear ETAs and exception notes. Same CoC habit for both.

Free tools

Software

VialOps — stop proof, custody log, route board, per-stop invoice. Solo $99 · Fleet $249.

Not a marketplace. Not a HIPAA certification. Ops paper trail only — not a compliance guarantee.

FAQ

What clinics notice?

Windows kept, matching bag IDs, invoices that match the day’s stops.

Routine vs STAT?

Same CoC habit — schedule for routine, clear ETAs for STAT.

HIPAA certification?

No. Ops paper trail only — not a seal or compliance guarantee.

When you’re ready to leave the clipboard, join the free VialOps waitlist — stop proof, custody log, route board, per-stop invoice.

Join the waitlist

Questions: hello@vialops.com

Ops guide / template only — not legal advice. Not a HIPAA certification or compliance seal. You and your clients own compliance. Not licensing advice — verify requirements with your city/state and the labs or clinics you serve.