VialOps

Specimen runs with a paper trail.

VialOps gives independent medical couriers stop proof, chain-of-custody logs, and a simple route board — so clinics trust the run and you get paid per stop.

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Built for owner-operators and small fleets

VialOps is for independent medical couriers and small lab fleets (2–10 drivers) — not hospital RFPs.

Not a gig app. Not DoorDash for blood tubes. Not HIPAA certification theater. Not hospital RCM.

v1 features

Chain-of-custody ops that help clinics trust the run and help you get paid per stop.

Stop proof Photo, timestamp, and recipient on every handoff.
Chain-of-custody log A clear paper trail from pickup to delivery.
Route / stop board Simple board for today’s runs — no enterprise maze.
Driver cert checklist Keep credentials visible so nothing slips on a busy day.
Client list + per-stop invoice Bill by the stop, not by vague monthly guesswork.

Product UI mock — illustrative, not a live screenshot

Stop proof

Route board

Today · Mid-South runs

Done Sample Clinic — pickup 08:40
Next Lab drop — tube set 09:25
Queued Sample Clinic — return 10:05

Custody log

Time	Event	By
08:41	Picked up · Sample Clinic	Driver A
08:42	Condition check recorded	Driver A
09:14	Handed off · front desk	Driver A

Compliance, plainly

We are not your HIPAA certification, lawyer, or compliance officer. Checklists help you run the work. You own the regs.

Pricing

Simple monthly plans. Mid-South first.

Solo

$99/mo

One driver. Full stop proof, custody log, route board, and invoices.

Fleet

$249/mo

Up to 10 drivers. Same ops stack for small lab fleets.

Get VialOps — join the free waitlist.

Mid-South first

Memphis, Nashville, Jackson MS, Little Rock, Birmingham, Huntsville, and Mid-South labs and clinics first. We’re building where the runs already happen — then expanding. See also lab courier service ops.

Free tools & guides

Start with a paper trail. Graduate to VialOps when the book grows.

Chain of custody form Printable handoff log for specimen runs.
Rate calculator Estimate per-stop and daily revenue.
Specimen run manifest Multi-stop bag IDs and pickup times.
Medical courier service Ops for independent clinic and lab routes.
How to start a medical courier business Ops guide for Mid-South independents.
Medical courier training Practical ops outline — not a cert program.
Medical courier service Windows, handoffs, per-stop invoicing.
Medical courier software What VialOps is — and isn’t.
Lab courier service Routine vs STAT clinic-to-lab ops.
Medical courier Nashville Mid-South specimen runs in Nashville.
Medical courier Memphis Local Mid-South ops tools.
Medical courier Jackson, MS Jackson specimen courier ops.
Medical courier Little Rock Little Rock specimen courier ops.